Refund policy
Refund Policy — VitalRoot Wellness
All products sold by VitalRoot Wellness are digital downloads (PDF guides). We offer a 7-Day Money-Back Guarantee on all digital products. If you're not satisfied with your purchase, email support@shopvitalroot.com within 7 days of purchase for a full refund — no questions asked. After 7 days, all sales are final due to the digital nature of our products..
When We May Issue a Refund
If you experience a technical issue that prevents you from accessing or downloading your purchased guide, please contact us at support@shopvitalroot.com within 7 days of purchase. We will work to resolve the issue or issue a full refund at our discretion.
How to Request Support
Email us at support@shopvitalroot.com with your order number and a description of the issue. We typically respond within 24 hours.